Normal view MARC view ISBD view

Services marketing: integrated customer focus accross the firm/ Valarie A. Zeithaml, Mary Jo Bitner and Dwayne D. Gremler.

By:

Contributor(s):

Material type: Text

TextPublication details: Boston: McGraw-Hill, c2009.Edition: Fifth editionDescription: xxviii, 708 pages; 25 cmISBN:

Subject(s):

DDC classification:

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Circulation	UM Digos College - LIC	Circulation	DC 338.4 Z3 2009 (Browse shelf(Opens below))	Available		20947

Includes index.

There are no comments on this title.

to post a comment.