A holistic view of the service experience at coffee franchises : a cross-cultural study / Dongyun Oh, Michael (Myongjee) Yoo, Yooyang Lee.
Material type:
TextPublication details: Amsterdam ; Elsevier, September 2019.Description: Volume 66, pages 68-81 : illustration ; 28 cmSubject(s): DDC classification: - DPer647.94068 August-October 2019 v. 81-83
| Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Periodicals
|
UM Digos College - LIC | Periodicals | DPer647.94068 August-October 2019 v. 81-83 (Browse shelf(Opens below)) | Not for loan | Periodical Article |
Browsing UM Digos College - LIC shelves, Collection: Periodicals Close shelf browser (Hides shelf browser)
| DPer647.94068 August-October 2019 v. 81-83 Customers ' needs satisfaction : a scale validation with refeninement in the integrated resort setting / | DPer647.94068 August-October 2019 v. 81-83 International and hotel performance : agglomeration-related moderators / | DPer647.94068 August-October 2019 v. 81-83 When service failure is interpreted as discrimination : emotion, power, and voice / | DPer647.94068 August-October 2019 v. 81-83 A holistic view of the service experience at coffee franchises : a cross-cultural study / | DPer647.94068 August-October 2019 v. 81-83 A systematic assessment of gaps between academic research and industry participation in hospitality management discipline / | DPer647.94068 August-October 2019 v. 81-83 Why and when witnessing uncivil behavior leads observers to punishment frontline employees and leave the firm / | DPer647.94068 August-October 2019 v. 81-83 Investigating business model innovation in Haute Cuisine. role and behavior of chef-entrepreneurs / |
International Journal of Hospitality Management, vol. 81, pages 68-81, August 2019.
There are no comments on this title.
Log in to your account to post a comment.