A conceptual and methodological investigation of a multilevel model of customer incivility / Jing Liu, Isaac Washburn, and Hailin Qu.
Material type:
TextPublication details: Amsterdam ; Elsevier , May 2019.Description: Volume 79, pages 168-178 : illustration ; 28 cmSubject(s): DDC classification: - Dper 647.94068 In821 April-May 2019 v. 78-79
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Periodicals
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UM Digos College - LIC | Periodicals | Dper 647.94068 In821 April-May 2019 v. 78-79 (Browse shelf(Opens below)) | Not for loan | Periodical Article |
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International Journal of Hospitality Management, vol. 79, pages 168-178, May 2019.
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