Predicting overall customer satisfaction : big data evidence from hotel online textual reviews / Yabing Zhao, Xun Xu, Mingshu Wang.
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TextPublication details: Amsterdam : Elsevier, ©January 2019.Description: v 76PA, pages 111-121 : illustrationsSubject(s): DDC classification: - DPer 910.46 T156 2019 v76PA-76PB
| Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode | |
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Periodicals
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UM Digos College - LIC | Periodicals | DPer 910.46 T156 2019 v76PA-76PB (Browse shelf(Opens below)) | Not for loan | Periodical articles |
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| DPer 910.46 In821 Jan 2019 vol. 76PA - 76PB International journal of hospitality management / | DPer 910.46 Jan 2019 vol. 76PA - 76PB Building loyalty through reward programs : | DPer 910.46 Jan 2019 vol. 76PA - 76PB Non-parametric regression for hypothesis testing in hospitality and tourism research / | DPer 910.46 T156 2019 v76PA-76PB Predicting overall customer satisfaction : | DPer 910.46 T156 2019 v76PA-76PB Retaining hotel employees as internal customers : | DPer 910.46 T156 2019 v76PA-76PB The effects of hotel attribute performance on electronic word-of-mouth (eWOM) behaviors / | DPer 910.46 T156 2019 v76PA-76PB Building loyalty through reward programs : |
International Journal of Hospitality Management. volume 76PA , January 2019.
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