Service management: (Record no. 4800)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00693nam a2200193 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250214062520.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160924b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0072823739 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Edition number | 2004 |
| Classification number | DC 658 |
| Item number | F57s |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 15188 |
| Personal name | Fitzsimmons, James A. |
| 245 ## - TITLE STATEMENT | |
| Title | Service management: |
| Remainder of title | operations, strategy, and information technology/ |
| Statement of responsibility, etc. | James A. Fitzsimmons and Mona J. Fitzsimmons. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Boston: |
| Name of publisher, distributor, etc. | McGraw-Hill, |
| Date of publication, distribution, etc. | c2004. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii, 587 pages: |
| Other physical details | illustrations; |
| Dimensions | 26 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes appendices and indexes. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service industries. |
| General subdivision | Management |
| 9 (RLIN) | 15189 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 15190 |
| Personal name | Fitzsimmons, Mona J. |
| Relator term | Author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Circulation |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Circulation | UM Digos College - LIC | UM Digos College - LIC | 03/25/2009 | DC 658 F57s 2004 | 20297 | 05/15/2025 | 09/24/2016 | Circulation |