Consequences of customer dissatisfaction in upscale and budget hotels : (Record no. 21114)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01008nam a22002057a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260424173039.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240830b ||||| |||| 00| 0 eng d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | DPer 647.94068 In821 January-December 2019 v. 20 n. 1-4 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kim, Bona. |
| Relator term | author. |
| 9 (RLIN) | 59590 |
| 245 ## - TITLE STATEMENT | |
| Title | Consequences of customer dissatisfaction in upscale and budget hotels : |
| Remainder of title | focusing on dissatisfied customers' attitude toward a hotel / |
| Statement of responsibility, etc. | Bona Kim, Seongseop (Sam) Kim, and Cindy Yoonjoung Heo. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | United Kingdom ; |
| Name of publisher, distributor, etc. | Taylor & Francis Group , |
| Date of publication, distribution, etc. | January-March 2019. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | Volume 20, pages 15-46 : |
| Other physical details | illustration ; |
| Dimensions | 25 cm. |
| 500 ## - GENERAL NOTE | |
| General note | International Journal of Hospitality & Tourism Administration, vol. 20, no. 1, pages 15-46, January-March 2019. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations -- Management. |
| 9 (RLIN) | 45229 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Consumer behavior. |
| 9 (RLIN) | 23577 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kim, Bona. |
| Relator term | author. |
| 9 (RLIN) | 59590 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kim, Seongseop (sam). |
| Relator term | author. |
| 9 (RLIN) | 59591 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Heo, Cindy Yoonjoung. |
| Relator term | author. |
| 9 (RLIN) | 59592 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Periodicals |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Periodicals | UM Digos College - LIC | UM Digos College - LIC | 08/30/2024 | DPer 647.94068 In821 January-September 2019 v. 20 n. 1-4 | 08/30/2024 | 08/30/2024 | Periodicals | Periodical Article |