How emotional displays and service quality impact satisfaction and loyalty : (Record no. 21027)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00896nam a22001937a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250828190542.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240829b ||||| |||| 00| 0 eng d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | DPer 647.95 J826 January-December 2019 v. 22 n. 1-6 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Moreo, Andrew. |
| Relator term | author. |
| 9 (RLIN) | 59356 |
| 245 ## - TITLE STATEMENT | |
| Title | How emotional displays and service quality impact satisfaction and loyalty : |
| Remainder of title | a gendered look / |
| Statement of responsibility, etc. | Andrew Moreo, Lisa Cain, Imran Rahman, and Yangsu Chen. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Philadelphia ; |
| Name of publisher, distributor, etc. | Taylor & Francis Group , |
| Date of publication, distribution, etc. | November-December 2019. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | Volume 22, pages 563-581 : |
| Other physical details | illustration ; |
| Dimensions | 26 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Journal of Foodservice Business Research, vol. 22, no. 6, pages 563-581, November-December 2019. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Moreo, Andrew. |
| Relator term | author. |
| 9 (RLIN) | 59356 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Cain, Lisa. |
| Relator term | author. |
| 9 (RLIN) | 59357 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Rahman, Imran. |
| Relator term | author. |
| 9 (RLIN) | 59358 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Chen, Yangsu. |
| Relator term | author. |
| 9 (RLIN) | 59359 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Periodicals |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Periodicals | UM Digos College - LIC | UM Digos College - LIC | 08/29/2024 | 08/29/2024 | 08/29/2024 | Periodicals | Periodical Article |