Services marketing :
Hoffman, Doug.
Services marketing : concepts, strategies, & cases / Doug Hoffman and John Bateson. - Sixth edition. - United State of America : Cengage, ©2024. - xv, 352 pages : color illustrations ; 28 cm.
Includes glossary and index.
9780357718308
Service industries --Marketing.
Marketing.
DC 658.8 / H675
Services marketing : concepts, strategies, & cases / Doug Hoffman and John Bateson. - Sixth edition. - United State of America : Cengage, ©2024. - xv, 352 pages : color illustrations ; 28 cm.
Includes glossary and index.
9780357718308
Service industries --Marketing.
Marketing.
DC 658.8 / H675
