| 000 | 01001nam a2200193 4500 | ||
|---|---|---|---|
| 008 | 171123b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a1884015026 | ||
| 082 |
_21995 _aDC 658.4013 _bM22 |
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| 100 |
_923651 _aMcLaughlin, Gregory C.,author. |
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| 245 |
_aTotal quality in research and development / Gregory C. McLaughlin _c Gregory C. McLaughlin. |
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| 260 |
_aDelray Beach, Fla. : _b St. Lucie Press, _c ©1995. |
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| 300 |
_axv, 256 pages : ill. ; 24 cm _b illustration; _c24 cm. |
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| 440 |
_923652 _aThe St. Lucie Press total quality series. |
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| 505 | _aTotal quality in R&D -- Overview of total quality -- Present R&D paradigm -- Present R&D systems -- Beginning the systematic improvement process -- Planning and diagnosing -- QFD: a tool for managing customer satisfaction -- ISO 9000 in R&D: a view to the future -- Case study: total quality at Corning's RD&E. | ||
| 521 | _aIncludes glossary. | ||
| 650 | 0 |
_923655 _aResearch. |
|
| 650 | 0 |
_923659 _aTotal quality management. |
|
| 942 |
_2ddc _cDC |
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| 999 |
_c7822 _d7822 |
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