000 00910nam a22002297a 4500
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040 _c0
082 _aDPer 658.8 J826 Winter-Fall 2019 v. 27 n. 1-4
100 _aKostopoulos, Ioannis.
_eauthor,
_946994
245 _aConceptualizing and measuring perceived service complexity /
_cIonnis Kostopoulos, Achilles Boukis, and George Lodorfos.
260 _aUSA ;
_bTaylor & Francis Group,
_cWinter 2019.
300 _avolume 27, pages 38-54,
_billustration.
500 _aJournal of Marketing Theory and Practice, vol. 27, no. 1, pages 38-54, Winter 2019.
650 0 _aService industries.
_915189
650 0 _aService complexity.
_965188
700 _aKostopoulos, Ioannis.
_eauthor.
_946994
700 _aBoukis, Achilleas.
_eauthor.
_959649
700 _aLodorfos, George.
_eauthor.
_959650
942 _2ddc
_cPER
999 _c23353
_d23353