| 000 | 00948nam a22002417a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20250517164954.0 | ||
| 008 | 241127b |||||||| |||| 00| 0 eng d | ||
| 040 | _c0 | ||
| 082 | _aDPer 647.94068 In821 August-October 2019 | ||
| 100 |
_aMohsin, Asad. _eauthor. _964346 |
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| 245 |
_aShine bright like a star : _bhotel performance and guests' expectations based on star ratings / _cAsad Mohsin, Helena Rodeigues, Ana Brochado. |
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| 260 |
_aAmsterdam ; _bElsevier, _cSeptember 2019. |
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| 300 |
_aVolume 66, pages 103-114, _billustration. |
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| 500 | _aInternational Journal of Hospitality Management, v. 81, pages 103-114, August 2019. | ||
| 650 | 0 |
_aImportance-performance analysis. _966862 |
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| 650 | 0 |
_aService quality. _966863 |
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| 650 | 0 |
_aHotels. _966864 |
|
| 700 |
_aMohsin, Asad. _eauthor. _964346 |
||
| 700 |
_aRodeigues, Helena. _eauthor. _966865 |
||
| 700 |
_aBrochado, Ana. _eauthor. _966866 |
||
| 942 |
_2ddc _cPER |
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| 999 |
_c23246 _d23246 |
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