000 00899nam a22002417a 4500
003 OSt
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008 241111b |||||||| |||| 00| 0 eng d
040 _c0
082 _aDPer 647.94068 In821 August-October 2019 v. 81-83
100 _aMoon, Hyoungeun.
_eauthor.
_963930
245 _aComplaints and resolutions in a peer-to-peer business model /
_cHyoungeun Moon, Wie Wie, and Li Miao.
260 _aAmsterdam ;
_bElsevier,
_cAugust 2019.
300 _aVolume 66, pages 239-248 :
_billustration ;
_c28 cm.
500 _aInternational Journal of Hospitality Management, vol. 81, pages 239-248, August 2019.
650 0 _aSharing economy.
_966573
650 0 _aPeer-to-peer.
_966574
650 0 _aComplaints.
_966575
700 _aMoon, Hyoungeun.
_eauthor.
_963930
710 _aWie, Wie.
_eauthor.
_963931
711 _aMiao, Li.
_jauthor.
_963932
942 _2ddc
_cPER
999 _c23153
_d23153