| 000 | 01030nam a22002537a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20251210193428.0 | ||
| 008 | 241108b |||||||| |||| 00| 0 eng d | ||
| 040 | _c0 | ||
| 082 | _aDPer 647.94068 In821 August-October 2019 v. 81-83 | ||
| 100 |
_a Hewagama, Gayani. _eauthor. _963834 |
||
| 245 |
_aService recovery through empowerment? HRM, employee performance and job satisfaction in hotels / _cGayani Hewagama, Peter Boxall, Gordon Cheung, Ann Hutchison. |
||
| 260 |
_aAmsterdam ; _bElsevier, _cAgust 2019. |
||
| 300 |
_aVolume 66, pages 73-82 : _billustration ; _c28 cm. |
||
| 500 | _aInternational Journal of Hospitality Management, vol. 81, pages 73-82, August 2019. | ||
| 650 | 0 |
_aHotel management. _966521 |
|
| 650 | 0 |
_aHospitality industry. _966522 |
|
| 650 | 0 |
_aHotels Employees. _966523 |
|
| 700 |
_a Hewagama, Gayani. _eauthor. _963834 |
||
| 700 |
_aBoxall, Peter. _eauthor. _966699 |
||
| 700 |
_aCheung, Gordon. _eauthor. _966700 |
||
| 700 |
_aHutchison, Ann. _eauthor. _966701 |
||
| 942 |
_2ddc _cPER |
||
| 999 |
_c23110 _d23110 |
||