| 000 | 00835nam a22002177a 4500 | ||
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| 003 | OSt | ||
| 005 | 20250214132706.0 | ||
| 008 | 240902b ||||| |||| 00| 0 eng d | ||
| 040 | _c0 | ||
| 082 | _aDPer 658.8 J826 Winter-Fall 2019 v. 27 n. 1-4 | ||
| 100 |
_aKuo, Hsiao-Ching. _eauthor. _959866 |
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| 245 |
_aThe impact of electronic word-of-mouth on customer satisfaction / _cHsiao-Ching Kuo and Chinintorn Nakhata. |
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| 260 |
_aUSA ; _bTaylor & Francis Group, _cSummer 2019. |
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| 300 |
_avolume 27, pages 331-348, _billustration. |
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| 500 | _aJournal of Marketing Theory and Practice, vol. 27, no. 3, pages 331-347, Summer 2019. | ||
| 650 | 0 |
_aCustomer satisfaction. _965286 |
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| 650 | 0 |
_aConsumers. _913473 |
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| 700 |
_aKuo, Hsiao-Ching. _eauthor. _959867 |
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| 700 |
_aNakhata, Chinintorn. _eauthor. _959868 |
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| 942 |
_2ddc _cPER |
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| 999 |
_c21199 _d21199 |
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