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| 082 | _aDper 647.94068 In821 April-May 2019 v. 78-79 | ||
| 100 |
_aShum, Cass. _eauthor. _959580 |
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| 245 |
_aProsocial rule-breaking to help coworker : _bnature, causes, and effect on service performance / _cCass Shum, Ankita Ghosh, and Anthony Gatling. |
||
| 260 |
_aAmsterdam ; _bElsevier , _cMay 2019. |
||
| 300 |
_aVolume 79, pages 100-109 : _billustration ; _c28 cm. |
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| 500 | _aInternational Journal of Hospitality Management, vol. 79, pages 100-109, May 2019. | ||
| 650 | 0 |
_aHelping coworkers. _968823 |
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| 650 | 0 |
_aProsocial rule-breaking. _968824 |
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| 650 | 0 |
_aService performance. _968751 |
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| 700 |
_aShum, Cass. _eauthor. _959580 |
||
| 700 |
_aGhosh, Ankita. _eauthor. _959581 |
||
| 700 |
_aGatling, Anthony. _eauthor. _959582 |
||
| 942 |
_2ddc _cPER |
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_c21111 _d21111 |
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