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082 _aDPer 647.95 J826 January-December 2019 v. 22 n. 1-6
100 _aMoreo, Andrew.
_eauthor.
_959356
245 _aHow emotional displays and service quality impact satisfaction and loyalty :
_ba gendered look /
_cAndrew Moreo, Lisa Cain, Imran Rahman, and Yangsu Chen.
260 _aPhiladelphia ;
_bTaylor & Francis Group ,
_cNovember-December 2019.
300 _aVolume 22, pages 563-581 :
_billustration ;
_c26 cm.
500 _aJournal of Foodservice Business Research, vol. 22, no. 6, pages 563-581, November-December 2019.
700 _aMoreo, Andrew.
_eauthor.
_959356
700 _aCain, Lisa.
_eauthor.
_959357
700 _aRahman, Imran.
_eauthor.
_959358
700 _aChen, Yangsu.
_eauthor.
_959359
942 _2ddc
_cPER
999 _c21027
_d21027