| 000 | 00619nam a22001697a 4500 | ||
|---|---|---|---|
| 999 |
_c18955 _d18955 |
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| 008 | 240206b ||||| |||| 00| 0 eng d | ||
| 020 | _a9786214063321 | ||
| 082 |
_22021 _aDFil 647.940685 _bB219 |
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| 100 |
_aBaluyot, Michael Bhobet B. _950449 |
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| 245 |
_aQuality service management in tourism and hospitality / _cMichael Bhobet B. Baluyot. |
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| 260 |
_aManila : _bMindshapers Co., Inc., _c©2021. |
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| 300 |
_aviii, 141 pages : _billustrations ; _c23 cm. |
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| 500 | _aIncludes references. | ||
| 650 |
_aHospitality industry _xManagement. _951749 |
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| 650 |
_aTourism _xManagement. _951750 |
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| 942 |
_2ddc _cDFIL |
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