000 00619nam a22001697a 4500
999 _c18955
_d18955
008 240206b ||||| |||| 00| 0 eng d
020 _a9786214063321
082 _22021
_aDFil 647.940685
_bB219
100 _aBaluyot, Michael Bhobet B.
_950449
245 _aQuality service management in tourism and hospitality /
_cMichael Bhobet B. Baluyot.
260 _aManila :
_bMindshapers Co., Inc.,
_c©2021.
300 _aviii, 141 pages :
_billustrations ;
_c23 cm.
500 _aIncludes references.
650 _aHospitality industry
_xManagement.
_951749
650 _aTourism
_xManagement.
_951750
942 _2ddc
_cDFIL