000 00989nam a22002417a 4500
003 OSt
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040 _c0
082 _aDPer 658.8005 J826 Winter-Fall 2020 v. 28 n. 1-4
100 _aKemp, Elyria.
_eauthor.
_949666
245 _aI heard it through the grapevine :
_bmanaging and engaging customers on the web /
_cElyria Kemp, McDowell Porter III, Nicole R. Fuller, and Kyeong Sam Min.
260 _aPhiladelphia ;
_bTaylor & Francis Group ,
_cSummer 2020.
300 _aVolume 28, pages 256-271 :
_billustration ;
_c28 cm.
500 _aJournal of Marketing Theory and Practice, vol. 28, no. 3, pages 256-271, Summer 2020.
650 _aManagement.
_949667
650 0 _aConsumers.
_913473
700 _aKemp, Elyria.
_eauthor.
_949666
700 _aPorter, McDowell III.
_eauthor.
_949668
700 _aFuller, Nicole R.
_eauthor.
_949669
700 _aMin, Kyeong Sam.
_eauthor.
_949670
942 _2ddc
_cPER
999 _c18350
_d18350