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040 _c0
082 _aDPer 910.46 T156 2019 v76PA-76PB
100 _aChristou, P.
_eauthor.
_947575
245 _aGuests' perceptions of emotionally expressive and non-expressive service providers within the hospitality context /
_cP. Christou, A. Avloniti, A. Farmaki.
260 _aAmsterdam :
_bElsevier,
_c©January 2019.
300 _av 76PA, pages 152-162: illustrations.
650 _aConsumer satisfaction.
_947576
650 _aHospitality industry.
_947577
700 _aChristou, P.
_eauthor.
_947575
700 _aAvloniti, A.
_eauthor.
_947578
700 _aFarmaki, A.
_eauthor.
_947579
942 _2ddc
_cPER