| 000 | 00727nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c17667 _d17667 |
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| 003 | OSt | ||
| 005 | 20221129105155.0 | ||
| 008 | 221129b ||||| |||| 00| 0 eng d | ||
| 040 | _c0 | ||
| 082 | _2DPer 910.46 T156 2019 v76PA-76PB | ||
| 100 |
_aZhao, Yabing. _eauthor. _946912 |
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| 245 |
_aPredicting overall customer satisfaction : _bbig data evidence from hotel online textual reviews / _cYabing Zhao, Xun Xu, Mingshu Wang. |
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| 260 |
_aAmsterdam : _bElsevier, _c©January 2019. |
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| 300 |
_av 76PA, pages 111-121 : _billustrations. |
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| 500 | _aInternational Journal of Hospitality Management. volume 76PA , January 2019. | ||
| 650 | _2Hospitality industry. | ||
| 650 | _2Consumer satisfaction. | ||
| 942 |
_2ddc _cPER |
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