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	1.	Guests' perceptions of emotionally expressive and non-expressive service providers within the hospitality context / P. Christou, A. Avloniti, A. Farmaki. by Christou, P [author.] Christou, P [author.] Avloniti, A [author.] Farmaki, A [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam : Elsevier, ©January 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer 910.46 T156 2019 v76PA-76PB. Add to cart (remove)
	2.	Restaurant authenticity : factors that influence perception, satisfaction and return intentions at regional American-style restaurants / Robin B. DiPietro, and James Levitt. by DiPietro, Robin B [author.] DiPietro, Robin B [author.] Levitt, James [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: United Kingdom ; Taylor&Francis Group , January-March 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer 647.94068 In821 January-September 2019 v. 20 n. 1-4. Add to cart (remove)
	3.	Listening to the consumers : exploring review topics on airbnb and their impact on listening performance / Jurui Zhang. by Zhang, Jurui [author.] Zhang, Jurui [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: USA ; Taylor & Francis Group, Fall 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer 658.8 J826 Winter-Fall 2019 v. 27 n. 1-4. Add to cart (remove)