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	1.	Customer relationship management. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Philippines: Schneider Electric, ©2010-2011 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer 004.1105 C73 Sept 2010 - April 2011 v. 20 n. 3-9. Add to cart (remove)
	2.	Consequences of customer dissatisfaction in upscale and budget hotels : focusing on dissatisfied customers' attitude toward a hotel / Bona Kim, Seongseop (Sam) Kim, and Cindy Yoonjoung Heo. by Kim, Bona [author.] Kim, Bona [author.] Kim, Seongseop (sam) [author.] Heo, Cindy Yoonjoung [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: United Kingdom ; Taylor & Francis Group , January-March 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer 647.94068 In821 January-September 2019 v. 20 n. 1-4. Add to cart (remove)

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