Service recovery through empowerment? HRM, employee performance and job satisfaction in hotels / Gayani Hewagama, Peter Boxall, Gordon Cheung, Ann Hutchison.
Material type:
TextPublication details: Amsterdam ; Elsevier, Agust 2019.Description: Volume 66, pages 73-82 : illustration ; 28 cmSubject(s): DDC classification: - DPer 647.94068 In821 August-October 2019 v. 81-83
| Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode | |
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Periodicals
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UM Digos College - LIC | Periodicals | DPer647.94068 August-October 2019 v. 81-83 (Browse shelf(Opens below)) | Not for loan | Periodical Article |
International Journal of Hospitality Management, vol. 81, pages 73-82, August 2019.
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