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1.
The influence of customer-to-customer interactions on elderly consumers' satisfaction and social well-being / Levent Altinay, Haiyan Song, Melih Madanoglu, and Xuan Lorna Wang. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , April 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

2.
The impact of electronic word-of-mouth on customer satisfaction / Hsiao-Ching Kuo and Chinintorn Nakhata. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: USA ; Taylor & Francis Group, Summer 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer 658.8 J826 Winter-Fall 2019 v. 27 n. 1-4.

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