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	1.	Leading patient experience strategy to the next level/ Charles E. Buban. by Buban, Charles E Material type: Text; Format: print ; Literary form: Not fiction Publication details: Philippines: Philippine Daily Inquirer, c2017 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1). Add to cart (remove)
	2.	Customer delight : a review and agenda for research / Donald C.Barnes and Alexandra Krallman. by Barnes, Donald C [author.] Barnes, Donald C [author.] Krallman, Alexandra [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: USA ; Taylor & Francis Group, Spring 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer 658.8 J826 Winter-Fall 2019 v. 27 n. 1-4. Add to cart (remove)

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