The influence of customer-to-customer interactions on elderly consumers' satisfaction and social well-being /

By Altinay, Levent..
Amsterdam ; Elsevier , 2019 .
Volume 78, pages 223-233 : , International Journal of Hospitality Management, vol. 78, pages 223-233, April 2019. 28 cm..

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The impact of electronic word-of-mouth on customer satisfaction /

By Kuo, Hsiao-Ching..
USA ; Taylor & Francis Group, 2019 .
volume 27, pages 331-348, , Journal of Marketing Theory and Practice, vol. 27, no. 3, pages 331-347, Summer 2019.

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The influence of customer-to-customer interactions on elderly consumers' satisfaction and social well-being /

The impact of electronic word-of-mouth on customer satisfaction /