Results of search for 'ccl=copydate:"September 2019. "' › Home | UMDC Learning and Information Center catalog

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	81.	Ethnic food advertising formats and consumers' responses : picture-dominant or text-dominant? / DongHee Kim, SooCheong (Shawn) Jang. by Kim, DongHee [author.] Kim, DongHee [author.] Jang, SooCheong (Shawn) [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	82.	Hotel choice : a closer look at demographics and online ratings / Lobel Trong Thuy Tran, Pham Thi Minh Ly, and Loc Tuan Le. by Tran, Lobel Trong Thuy [author.] Tran, Lobel Trong Thuy [author.] Ly, Pham Thi Minh [author.] Le, Loc Tuan Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	83.	Hotel choice : a closer look at demographics and online ratings / Lobel Trong Thuy Tran, Pham Thi Minh Ly, Loc Tuan Le. by Tran, Lobel Trong Thuy [author.] Tran, Lobel Trong Thuy [author.] Ly, Pham Thi Minh [author.] Le, Loc Tuan Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam : Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	84.	Accommodators or non-accommodators? a typology of hotel frontline employees' attitude towards guest with disabilities / Issahaku Adam. by Adam, Issahaku [author.] Adam, Issahaku [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	85.	''How may i help you? says a robot : examining language styles in the service encounter / Sungwoo Choi, Stephanie Q. Liu, and Anna S. Mattila. by Choi, Sungwoo [author.] Choi, Sungwoo [author.] Liu, Stephanie Q [author.] Mattila, Anna S [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	86.	Customers ' needs satisfaction : a scale validation with refeninement in the integrated resort setting / Jiseon Ahn, Ki-Joon Back, and Yeongbae Choe. by Ahn, Jiseon [author.] Ahn, Jiseon [author.] Back, Ki-Joon [author.] Choe, Yeongbae [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	87.	International and hotel performance : agglomeration-related moderators / Linda Woo, A. George Assaf, Alexander Josiassen, Florian Kock. by Woo, Linda [author.] Woo, Linda [author.] Assaf, A. George [author.] Josiassen, Alexander [author.] Kock, Florian [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	88.	When service failure is interpreted as discrimination : emotion, power, and voice / Hyounae (kelly) Min, Hyun Jeong Kim. by Min, Hyounae (kelly) [author.] Min, Hyounae (kelly) [author.] Kim, Hyun Jeong [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	89.	A holistic view of the service experience at coffee franchises : a cross-cultural study / Dongyun Oh, Michael (Myongjee) Yoo, Yooyang Lee. by Oh, Dongyun [author.] Oh, Dongyun [author.] Yoo, Michael (Myongjee) [author.] Lee, Yooyang [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	90.	A systematic assessment of gaps between academic research and industry participation in hospitality management discipline / Mahmood A. Khan. by Khan, Mahmood A [author.] Khan, Mahmood A [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	91.	Why and when witnessing uncivil behavior leads observers to punishment frontline employees and leave the firm / Ismail Karabas, Jeff Joireman, and Shinhye Kim. by Karabas, Ismail [author.] Karabas, Ismail [author.] Joireman, Jeff [author.] Kim, Shinhye [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	92.	Investigating business model innovation in Haute Cuisine. role and behavior of chef-entrepreneurs / Angelo Presenza, Antonio Messeni Petruzzelli. by Presenza, Angelo [author.] Presenza, Angelo [author.] Petruzzelli, Antonio Messeni [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	93.	The influence of eventscape on emotions, satisfaction and loyalty : the case of re-enactment events / Maria Joai Carneiro, Celeste Eusebio, Ana Caldeira, Ana Claudia Santos. by Carneiro, Maria Joao [author.] Carneiro, Maria Joao [author.] Eusebio, Celeste [author.] Caldeira, Ana [author.] Santos, Ana Claudia [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	94.	When do satisfied employees become more committed ? a multilevel investigation of the role of internal service climate / Ipkin Anthony Wong, Erdan Ma, Suk Ha Grace Chan, GuoQiong Ivanka Huang, Tong Zhao. by Wong, Ipkin Anthony [author.] Wong, Ipkin Anthony [author.] Ma, Erdan [author.] Chan, Suk Ha Grace [author.] Huang, GuoQiong Ivanka [author.] Zhao, Tong [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	95.	Understanding short selling activity in the hospitality industry / Hung Wan Kot, Ming-Hsiamg Chen, Adrian (Wai Kong) Cheung, and Haiyu Huang. by Kot, Hung Wan [author.] Kot, Hung Wan [author.] Chen, Ming-Hsiamg [author.] Cheung, Adrian (Wai Kong) [author.] Huang, Haiyu [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	96.	Is board of director compensation excessive in restaurant firms? / Sung Gyun Mun, Soyon Paek, Linda Woo, Sangwon Park. by Mun, Sung Gyun [author.] Mun, Sung Gyun [author.] Paek, Soyon [author.] Woo, Linda [author.] Park, Sangwon [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	97.	Negative workplace gossip and service outcomes : an explanation from social identity theory / Yijiao Ye, Hong Zhu, Xincai Deng, Zhirong Mu. by Ye, Yijiao [author.] Ye, Yijiao [author.] Zhu, Hong [author.] Deng, Xincai [author.] Mu, Zhirong [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	98.	Together we tango : value facilatation and customer participation in airbnb / Yangyang Jiang, M.S. Balaji, Subhash Jha. by Jiang, Yangyang [author.] Jiang, Yangyang [author.] Balaji, M.S [author.] Jha, Subhash [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	99.	Informal diversity management practices and their effectiveness : in the context of ethnically diverse employees in hotels / Ashokkumar Monoharan, Shruti R. Sardeshmukh, Michael J. Gross. by Monoharan, Ashokkumar [author.] Monoharan, Ashokkumar [author.] Sardeshmukh, Shruti R [author.] Gross, Michael J [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)
	100.	Silent threat of presenteeism in the hospitality industry : examining indivual, organizational and physical/mental health factors / Juan M. Arjona-Fuentes, Antonio Ariza-Montes, Heesup Han, Rob Law. by Arjona-Fuentes, Juan M [author.] Arjona-Fuentes, Juan M [author.] Ariza-Montes, Antonio [author.] Han, Heesup [author.] Law, Rob [author.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam ; Elsevier, September 2019 Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83. Add to cart (remove)

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