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141.
Apple pay : coolness and embarrassment in the service encounter / Stephanie Q. Lie and Anna S. Mattila. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , April 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

142.
Absorptive capacity and firm performance : the mediating role of strategic agility / Emine Kale, Ahmet Aknar, and Ozlem Basar. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , April 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

143.
The effect of hospitality conference messaging on employee job responses / James A. Busser, Lenna V. Shulga, Hee Jung (Annette) Kang, and Denise Holly Ramirez Molintas. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , April 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

144.
Restaurant purchasing skills and the impacts upon strategic purchasing and performance : the roles of supplier integration / Meehee Cho, Mark A. Bonn, Larry Giunipero, and Jim Divers. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , April 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

145.
Enhancing customer trust in peer-to-peer accommodation : a "soft" strategy via social presence / Shun Ye, Tianyu Ying, Lingqiang Zhou, and Tianyi Wang. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

146.
Consumer values and service quality perceptions of food truck experiences / Yeon Ho Shin, Haemi Kim, and Kimberly Severt. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

147.
Foundations of hospitality performance measurement research : a co-citation approach / Ruggero Sainaghi, Mehmet Ali Koseoglu, Francesca d'Angella, and Issaka Lawerh Tetteh. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

148.
Is negative workplace humor really all that "negative"? Workplace humor and hospitality employees' job embeddedness / Han Chen and Baker Ayoun. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

149.
Effect of image, satisfaction, trust, love, and respect on loyalty formation for name-brand coffee shops / Hakjun Song, JunHui Wang, and Heesup Han. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

150.
Readiness of upscale and luxury-branded hotels for digital transformation / Carmen Lam and Rob Law. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

151.
Do franchise firms manage their earnings more? Investigating the earnings management of restaurant firms / Jaehee Gim, Kyuwan Choi, and SooCheong (Shawn) Jang. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

152.
Effectiveness of error management training in the hospitality industry : impact on perceived fairness and service recovery performance / Sheng Yao, Xingyu Wang, Heyao Yu, and Priyanko Guchait. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

153.
Modeling hotel room pricing : a multi-country analysis / Manuel Sanchez-Perez, Maria D. Illescas-Manzano, and Sergio Martinez-Puertas. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

154.
Prosocial rule-breaking to help coworker : nature, causes, and effect on service performance / Cass Shum, Ankita Ghosh, and Anthony Gatling. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

155.
Hidden restaurant sanitation inspection results : a weekday and monthly examination of reported data / Jorge Ridderstaat and Bendegul Okumus. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

156.
Drivers of degree of sophistication in hotel revenue management decision support system / Xun Xu, Lizao Zhang, Tim Baker, Robert J. Harrington, and Byron Marlowe. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

157.
Tourism seasonality, online user rating and hotel price : a quantitative approach based on the hedonic price model / Xinrui Wang, Jiuxia Sun, and Haizhen Wen. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

158.
A qualitative investigation of microentrepreneurship in the sharing economy / Tingting Zhang, Diego Bufquin, and Can Lu. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

159.
How do hospitality entrepreneurs use their social networks to access resources? evidence from the lifecycle of small hospitality enterprises / Rivanda Meira Teixeira, Tales Andreassi, Mehmet Ali Koseoglu, and Fevzi Okumus. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier , May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

160.
A conceptual and methodological investigation of a multilevel model of customer incivility / Jing Liu, Isaac Washburn, and Hailin Qu. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Elsevier , Amsterdam ; May 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: Dper 647.94068 In821 April-May 2019 v. 78-79.

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