UM Logo

Your search returned 1473 results.

Sort
Results
1361.
A holistic view of the service experience at coffee franchises : a cross-cultural study / Dongyun Oh, Michael (Myongjee) Yoo, Yooyang Lee. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1362.
A systematic assessment of gaps between academic research and industry participation in hospitality management discipline / Mahmood A. Khan. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1363.
Why and when witnessing uncivil behavior leads observers to punishment frontline employees and leave the firm / Ismail Karabas, Jeff Joireman, and Shinhye Kim. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1364.
Investigating business model innovation in Haute Cuisine. role and behavior of chef-entrepreneurs / Angelo Presenza, Antonio Messeni Petruzzelli. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1365.
The influence of eventscape on emotions, satisfaction and loyalty : the case of re-enactment events / Maria Joai Carneiro, Celeste Eusebio, Ana Caldeira, Ana Claudia Santos. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1366.
When do satisfied employees become more committed ? a multilevel investigation of the role of internal service climate / Ipkin Anthony Wong, Erdan Ma, Suk Ha Grace Chan, GuoQiong Ivanka Huang, Tong Zhao. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1367.
Understanding short selling activity in the hospitality industry / Hung Wan Kot, Ming-Hsiamg Chen, Adrian (Wai Kong) Cheung, and Haiyu Huang. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1368.
Is board of director compensation excessive in restaurant firms? / Sung Gyun Mun, Soyon Paek, Linda Woo, Sangwon Park. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1369.
Negative workplace gossip and service outcomes : an explanation from social identity theory / Yijiao Ye, Hong Zhu, Xincai Deng, Zhirong Mu. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1370.
Together we tango : value facilatation and customer participation in airbnb / Yangyang Jiang, M.S. Balaji, Subhash Jha. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1371.
Informal diversity management practices and their effectiveness : in the context of ethnically diverse employees in hotels / Ashokkumar Monoharan, Shruti R. Sardeshmukh, Michael J. Gross. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1372.
Silent threat of presenteeism in the hospitality industry : examining indivual, organizational and physical/mental health factors / Juan M. Arjona-Fuentes, Antonio Ariza-Montes, Heesup Han, Rob Law. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1373.
Understanding hotel frontline employees emotional intelligence, emotional labor, job stress, coping strategies and burnout / Hyung-Min Choi, Abuelkassem A.A Mohammad, Woo Gon Kim. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1374.
What drives customers' willingness to pay price premiums for luxury gastronomic experiences at Michelin-starred restaurant / Kiattipoom Kiatkawsin , Heesup Han. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1375.
Innovative capacity, quality certification and performance in the hotel / Felipe Hernandez-Perlines, Antonio Ariza-Montes, Heesup Han, Rob Law. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1376.
How do customers respond to the hotel servicescape? / Andrew Lockwood, Kyunghee Pyun. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1377.
Using interactive technologies to influence guests' unplanned dollar spending in hotels / Christian Morosan, Agnes DeFranco. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1378.
Pricing strategies on Airbnb : are multi-unit hosts revenue pros? / Linchi Kwok, Karen L. Xie. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1379.
In search of diners responsive to health cues : insights from U.S. consumers / Joongwon Shin, Anna S. Mattila. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

1380.
Predicting future trends of media elements in hotel marketing by using change propensity analysis / Hyekyung Lim, Jeong-Gil Choi, Armigon Akhmedov, and Jellna Chung. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; Elsevier, September 2019
Availability: Items available for reference: UM Digos College - LIC: Not for loan (1)Call number: DPer647.94068 August-October 2019 v. 81-83.

Pages