Quilaton, Angelica. Service quality and customer retention of hotels in digos city/ Angelica Quilaton, John Rey Pagkay and Noel Conte. - Digos City: UMDC April 2018. - 87 pages; 29 cm. Subjects--Topical Terms: Business Administration--Undergrsduate thesis.--Marketing Management Dewey Class. No.: UT 0913 / Q67