TY - BOOK AU - Kolarik, William J.,author. TI - Creating quality : : concepts, systems, strategies, and tools SN - 0070352178 U1 - DC 658.262 1995 PY - 1995/// CY - New York : PB - McGraw-Hill, KW - Quality control KW - System analysis N1 - Includes bibliographical references and indexes; This text on quality control emphasizes the pre-process level design and analysis activity, covering the full range of diagnostic and experimental tools and including fundamentals of probability and statistics, TQM and Quality Function Deployment ER -