Kolarik, William J.,author. Creating quality : concepts, systems, strategies, and tools / William J. Kolarik. - New York : McGraw-Hill, ©1995. - xxvii, 925 pages : illustrations ; 24 cm. - McGraw-Hill series in industrial engineering and management science. . Includes bibliographical references and indexes. This text on quality control emphasizes the pre-process level design and analysis activity, covering the full range of diagnostic and experimental tools and including fundamentals of probability and statistics, TQM and Quality Function Deployment. ISBN: 0070352178 Subjects--Topical Terms: Quality control.System analysis. Dewey Class. No.: DC 658.262 / K83