TY - BOOK AU - Ang, Swee Hoon, author. AU - Kotler, Philip, author. AU - Leong, Siew Meng, author. AU - Tan, Chin Tiong, author. TI - Marketing management: an Asia perspective SN - 0130109800 U1 - DC 658.8068 1999 PY - 1999/// CY - Singapore PB - Prentice Hall KW - Marketing KW - Management KW - Management KW - Asia N1 - Includes appendix and indexes; Assessing marketing's critical role in organizational performance -- Building customer satisfaction through quality, service and value -- Winning markets through market-oriented strategic planning -- Scanning the marketing environment -- Developing new products -- Designing and managing global marketing strategies -- Selecting and managing marketing channels -- Managing direct and online marketing -- Organizing, implementing, evaluating, and controlling merketing activities ER -