Irvine, Paul J.
Customer-base concentration, profitability, and the relationship life cycle/
Paul J. Irvine, Shawn S. Park and Celim Yildizhan.
- Sarasota, Florida: American, Accounting Association, ©2016.
- v91 n3, pages 883-906: illustrations; 28 cm.
The accounting review.
00014826
Customer services
DPer 657.05 Ac27 May 2016 v. 91, n. 3