TY  - BOOK
TI  - Total customer experience at pancake house
SN  - 0119-9000
U1  - DPer 641.505 C77 Jan-June 2013 v.13-14 
PY  - 2013///.
CY  - Philippines:  
PB  - UBM Medica,  
N1  - Cook
ER  -