Reyes, Bernadtte In your customer's shoes: to serve them better, get to know them first/ Bernadtte Reyes. - Philippines: Summit Media, Apr-Jul 2015. - v15 n160, page 43: illustrations, 28 cm. Entrepreneur. ISSN: 01153544 Subjects--Topical Terms: Customer service Dewey Class. No.: DPer 338.05 En86 Apr-Jul 2015 v. 15, n. 158-161