Negotiate your way to success : 24 steps to building agreement /
Steven P. Cohen.
- New York : McGraw-Hill, c2007.
- ix, 48 pages ; 23 cm.
- McGraw-Hill professional education .
- McGraw-Hill professional education. .
Includes bibliographical references and index.
Understand negotiation -- Focus on interests -- Use the three C's -- Know whether to leave -- Inoculate yourself -- Get information -- Prepare for the process -- Know why to prepare -- Work with your team -- Map interests -- Ask and listen -- React strategically -- Plan for emotions -- Keep it productive -- Know how to start -- Work with differences -- Negotiate on value -- Show respect -- Think creatively -- Develop the agenda -- Bargain "if ... then ..." -- Build commitment -- Negotiate smart -- Build with seven pillars.
978-0-07-149832-6 (paperba ck : alk. paper) 007149832X (alk. paper)