TY - BOOK AU - Crum,Colleen AU - Palmatier, George E. TI - Demand management best practices: process, principles, and collaboration SN - 1932159010 AV - HD38.5 .C78 2003 U1 - DC 658.5 2003 PY - 2003/// CY - Boca Raton, Fla. PB - J. Ross Publishing KW - Business logistics N1 - "Co-published with APICS"--Cover; Includes bibliographical references and index; What is demand management -- Is demand management worth the effort? -- Principles of demand planning -- Principles of communicating demand -- Principles of influencing demand -- Managing and prioritizing demand -- Multiple views of demand -- The human quotient -- Planning strategies for managing uncertainty -- Performance measurements -- Role of technology -- Demand collaboration -- Demand consensus and integration ER -