Chase, Richard B. Operations management for competitive advantage/ Richard B. Chase, F. Robert Jacobs and Nicholas J. Aquilano. - 10th edition - Boston: McGraw-Hill, c2004. - xvi, 765 pages: illustrations; 29 cm. Includes bibliographical references and index. ISBN: 0072845074 Subjects--Topical Terms: Production management Dewey Class. No.: DC 658.5 / C36o