TY  - BOOK
AU  - Crandall,Rick
TI  - Marketing your services: for people who hate to sell
SN  - 0071398716 (alk. paper)
AV  - HD9980.5 .C73 2003
U1  - DC 658.8 2003
PY  - 2003///
CY  - Chicago, Ill.
PB  - McGraw-Hill
KW  - Service industries
KW  - Marketing
N1  - Previously published: Chicago : Contemporary Books, 1996; Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/bios/mh041/2002070986.html
UR  - http://www.loc.gov/catdir/description/mh031/2002070986.html
ER  -