TY - BOOK AU - Gitlow, Howard S. AU - Oppenheim, Alan J. AU - Openheim, Rosa AU - Levine, David M. TI - Quality management/ SN - 0-07-112338-5 U1 - DC 658 2005 PY - 2005/// CY - Boston: PB - McGraw-Hill, KW - Quality control KW - Statistical methods N1 - Includes index ER -