Quality management/  	 
Howard S. Gitlow [and 3 others]. 
 - 3rd edition 
 - Boston:   McGraw-Hill,   c2005. 
 - xviii, 797 pages:   illustrations;   24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0-07-112338-5 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control   --Statistical methods
<br/><br/><label>Dewey Class. No.: </label>DC 658  / G44q