Marr, Bernard <br/><br/>
Managing and delivering performance :   how government, public sector and not-for-profit organizations can measure and manage what really matters /  
Bernard Marr 
 - Amsterdam :   Elsevier,   c2009. 
 - xii, 295 pages :   illustrations ;   23 cm 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>978-0-7506-8710-2 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration<br/>Performance standards -- Management<br/>Strategic planning<br/>Organizational effectiveness<br/>Public administration -- Case studies
<br/><br/><label>Dewey Class. No.: </label>DC 351  / M35