TY - BOOK AU - Certo, Samuel C. TI - Supervision: : concepts and skill-building/ SN - 978-0-07-340500-1 U1 - DC 658.302 2008 PY - 2008/// CY - Boston: PB - McGraw-Hill/Irwin, KW - Supervision of employees N1 - Includes bibliographical references and index ER -