TY  - BOOK
AU  - Engleberg, Isa N.
AU  - Wynn, Dianna R.
TI  - The challenge of communicating: guiding principles and practices
SN  - 978-0-205-55476-8
U1  - DC 302.2 2008
PY  - 2008///
CY  - Boston
PB  - Pearson Education, Inc.
KW  - Communication
KW  - Interpersonal communication
KW  - Decision making
N1  - Includes glossary and index
ER  -