Operations management/ 
Richard B. Chase [and 12 others]. 
 - 9th Edition 
 - Boston:   McGraw-Hill,   c2003. 
 - 359 pages:  illustartions;  27 cm. 
<br/><br/><label>ISBN: </label>007-392217X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management<br/>Operations management.
<br/><br/><label>Dewey Class. No.: </label>DC 658.4  / C38o