TY  - BOOK
AU  - Ulmer, Robert R.
AU  - Sellnow, Timothy L.
AU  - Seeger, Matthew W.
TI  - Effective crisis communication : : moving from crisis to opportunity 
SN  - 9781071852392
U1  - DC 659.2 Ul5 2023 
PY  - 2023///
CY  - California
PB  - Sage
KW  - Communication in crisis management
KW  - Public relations
KW  - Management
N1  - Includes references and index
ER  -