Ulmer, Robert R.

Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger. - Fifth edition. - California : Sage, ©2023. - xv, 248 pages : illustrations ; 22 cm.

Includes references and index.

9781071852392


Communication in crisis management.
Public relations --Management.

DC 659.2 Ul5 2023