Kostopoulos, Ioannis. <br/><br/>
Conceptualizing and measuring perceived service complexity / 
Ionnis Kostopoulos, Achilles Boukis, and George Lodorfos. 
 - USA ;   Taylor & Francis Group,   Winter 2019. 
 - volume 27, pages 38-54,     illustration. 
<br/><br/> Journal of Marketing Theory and Practice, vol. 27, no. 1, pages 38-54, Winter 2019. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries.<br/>Service complexity.
<br/><br/><label>Dewey Class. No.: </label>DPer 658.8 J826 Winter-Fall 2019 v. 27 n. 1-4