TY  - BOOK
AU  - Shapoval, Valeriya. 
AU  - Shapoval, Valeriya.
TI  - Organizational injustice and emotional labor in the hospitality industry: a theoretical review 
U1  - DPer 647.94068 In821 August-October  2019  
PY  - 2019///
CY  - Amsterdam ; 
PB  - Elsevier, 
KW  - Organizational injustice
KW  - Emotional labor
KW  - Cognitive theory appraisal theory
N1  - International Journal of Hospitality Management, v. 81, pages 56-64, August 2019
ER  -